Privacy Policy

Effective Date: March 31, 2025

TidyDesk LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.tidydesk.net or use our services.

1. Information We Collect

We may collect the following types of information when you use our Website or services:

  • Personal Information: Name, email address, phone number, billing details, and other contact details when you sign up for our services or contact us.

  • Payment Information: If you purchase services, we collect billing details. Payments are processed securely through third-party providers (e.g., Stripe), and we do not store your payment details.

  • Usage Information: Information about your interactions with our Website, such as IP address, browser type, referring URL, and pages visited.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience and analyze Website performance.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our virtual assistant services.

  • To process payments securely.

  • To respond to inquiries and communicate with you.

  • To improve our Website, services, and user experience.

  • To send promotional emails or newsletters (you can opt-out anytime).

  • To comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service Providers: Third-party vendors (e.g., payment processors, website hosting services) that help us operate our business.

  • Legal Compliance: If required by law or to protect our legal rights.

  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred.

4. Your Choices and Rights

You have the following rights regarding your information:

  • Access & Correction: You can request access to or correction of your personal data.

  • Opt-Out: You can opt out of marketing emails by clicking "unsubscribe."

  • Cookies: You can disable cookies through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before sharing your information.

7. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect information from them.

8. GDPR & CCPA Compliance

If you are a resident of the European Economic Area (EEA) or California, you have additional rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA):

  • Right to Access: You can request copies of your personal data.

  • Right to Rectification: You can request correction of inaccurate or incomplete data.

  • Right to Deletion: You can request deletion of your data under certain conditions.

  • Right to Restrict Processing: You can request limited processing of your data.

  • Right to Data Portability: You can request transfer of your data to another organization.

  • Right to Object: You can object to data processing under certain conditions.

  • Do Not Sell My Personal Information: We do not sell your data, but California residents can request disclosure of information-sharing practices.

To exercise these rights, contact us at [info@tidydesk.net].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Effective Date."

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

TidyDesk LLC
Email: [info@tidydesk.net]
Website: [www.tidydesk.net]